News
The Mt Sterling Water & Sewer office is open daily Monday thru Friday from 8 AM until 4:30 PM.
We are available during regular office hours to assist you or you may call us at (859) 498-0166.
Log in to your account or create an online account to sign up.
We will send out an email when your bill is ready to view.
January 1 – New Year’s Day
January 19 – Martin Luther King Jr Day
February 16 – Presidents Day
May 25 – Memorial Day
June 19 – Juneteenth
July 4 – Independence Day
September 7 – Labor Day
October 12 – Columbus Day
October 16 – Court Day
November 11 – Veterans Day
November 26 & 27 – Thanksgiving Holiday
December 24 & 25 – Christmas Holiday
Please contact our office to update your phone number. We need current contact information so you may be alerted to important information such as:
*Boil Water Advisories
*Water Line and Sewer Line Construction Projects
*Bill Reminders
*General Notices
You may call our office at (859) 498-0166 or email us at [email protected] for assistance.
Mt. Sterling Water & Sewer would like to announce the reopening of Greenbrier Lake. Nearly 3 years have passed since the lake was closed to the public to perform analysis and exploration due to slippage on the face of the dam. Through extensive studies, design and approval from the Division of Water Dam Safety, the final construction phase of the IRRM (Interim Risk Reduction Measure) Project has been completed. As a part of the designed construction, you will notice a lower water level from the normal pool elevation of 825 to the new pool elevation of 814. You will also notice most of the pilon wall has been cut down to the top of the dam crest and the spillway wall has been cut down for water control of the new water level that must be maintained. This has been done in preparation of a new dam that will be installed immediately downstream of the existing dam in which the studies, engineering & design and state approvals have begun but the construction will not be completed for several years. Mt. Sterling Water & Sewer would like to thank everyone for their continued support of the upgrade and new dam design of the most reliable water source in Montgomery County. Your support benefits all that requires water to live.
We are proud and excited to give the notification that Greenbrier Lake will be reopening for the public to enjoy fishing, kayaking, and picnicking beginning March 1, 2026. Please visit the Mt. Sterling Water & Sewer office to acquire annual and daily passes to Greenbrier Lake. You can also visit our website at mtsterlingwaterandsewer.com or Facebook page at Mt. Sterling Water and Sewer for information and announcements concerning the water system.
Mt. Sterling Water & Sewer would like to introduce:
A new Announcement/Notification System that will be used to send various notifications such as Boil Water Advisories due to line breaks or interruptions to either the water distribution system or the sewer collection system, maintenance on any of the service lines, and when bills have been mailed out and are available for payment. The notification area can be pinpointed down to a specific area, street, or address depending on the issue. Every customer within our system should be able to receive an announcement/notification either through a text message or land line phone. Mt. Sterling Water & Sewer urges everyone not to opt out of receiving these messages as important information may be given concerning your water or sewer service. We encourage all customers to verify with our office that your contact information is current. Should you not receive any notifications within 30 days, please call our office at 859-498-0166 or stop by and let us know that you haven’t received the notifications and we will get you added to the notification list. This announcement/notification system is an effort to keep the community informed of various, important information within your water and sewer system.
Below is an example of what you will see via text with Daupler.
